Recently one of my freelance clients got me onto their SEMRush account. It’s a nice tool, it has its place in Search Engine Marketing. But it’s also important to remember, behind those numbers and algorithms, that there are people behind those screens. I try to always look behind the SEO to figure out what motivates the users in the first place.
Hot new acronym to play with: E-A-T
SEMRush has its own blog to help with content marketing. In their obligatory end-of-year post looking ahead into 2020, they bring up E-A-T a lot. E-A-T stands for “Expertise, Authority, and Trust,” and it’s the latest Google indexing bugaboo which everybody is struggling to ascertain. What everybody forgets is that behind the numbers and algorithms, Google cares about what motivates people too.
Turning to SearchEngineJournal, E-A-T is a human-driven link quality control method, where Google’s Quality Rater Guidelines is “used by humans to assign quality scores to search results for specified queries… In other words, pages that would receive high-quality ratings from raters applying these guidelines are the kinds of pages Google wants to rank well.”
And then those pages, in turn, get stamped with the “Expertise Authority Trustworthiness” seal of approval. That doesn’t change the algorithms directly; instead it guides the engineers in adjusting those algorithms to bring up those pages more often.
The bottom line: Users – the humans behind those queries – want to see results that are actually helpful, engaging, and informative. That’s as opposed to mechanical SEO content churned out to appease the algorithm gods. Now that I’ve humanized the mechanical search process, watch as I mechanize the human angle all over again: